“One of the best sales advice that I truly believe in is you always have to listen to your potential customer and their needs, that way you'll see if your product is a fit for them or not. The ultimate goal of an entrepreneur is to provide solutions to the marketplace. That's why we always have to listen more and speak less. We are given two ears and one mouth for a reason, so we have to use them accordingly.” -  Jelena Ostrovska
Influence – John C. Maxwell says that a leadership is influence, nothing more and nothing less. Everything rises and falls on leaderships, so it’s an essential attribute for success.  Influence is also used to effectively and persuasively communicate the virtues of a good product or service, and to get people to say YES!  We also know that at sales.
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